Optical Center POINTE CLAIRE-CENTRE TERRARIUM

Helpful with both eye exam and glasses. Helped pick out the perfect pair

Mon épouse et moi sommes venus de Westmount pour être servis , comme d’habitude, à pointe claire. Nous avons eu le grand plaisir d’y trouver l’excellent service habituel avec, en plus, le sourire et l’amabilité de Rhea. Une autre raison de revenir ici, même si c’est à 20km de chez nous.

I had a great experience! I’m very glad I got their Advertisement Coupon in my mail! Not only was the business a 4 minute drive away from my house, everyone was so helpful, the optometrist was so incredibly kind & Fadi, the employee who dealt with my transaction, was so helpful, kind & patient! He never pressured me to spend more money & with their amazing deals they have going on right know I was able to get my eyes tested, 1 pair of Prada glasses that were 569.00$ & a pair of Gucci sunglasses for 562.00$ plus prescription lenses on both & I paid UNDER 1,000.00$! thats amazing! & he told me that I could only pay half if I wanted to until my glasses were ready to be picked up then pay the rest! Which is a HUGE help financially! I am so happy I found this place & would 1000% recommend it! The only small complaint I have was that I was a bit late to my appointment & the woman working there was very rude & said the doctor can’t take me (even though I was his last patient & it was 3:30PM) another male employee kindly stepped in & told her to go ask the optometrist first before she just denies me..& he was more than happy to take me! She was still quite cold while she was doing the exam before seeing the doctor & cut me off when I was trying to ask her something & rudely said “we’ll talk about it after the doctor is in a rush” which he wasn’t at all..he took his time with me, we had a nice conversation. She became nice to me once I was looking at brand name glasses & always said the more expensive ones looked good on me even though I told her I didn’t like them on me..I just didn’t appreciate how she was so quick to turn me away without asking the doctor first & how she only approached me & started being “kind” when I was looking at the luxury eyewear section. That’s just my opinion on that certain situation. Other than that, amazing experience & very happy! I can’t wait to pick up my new glasses!!

Very good service excellent prices also fast delivery of glasses

Great job and great customer service place. They fixed my broken glasses and did nrk charge anything.